Enter the Matrix: High-Tech, High-Rise Data Farm Puts Down Roots in Lower Manhattan

Perhaps in the future, silver-legged secretaries will answer the phones, stainless-steel fingers will clack away at keyboards, and Manhattan’s workforce will have been completely supplanted by robotic counterparts who work faster, smarter, longer and cheaper than their human predecessors.

For now, though, most buildings are still stocked with actual flesh-and-blood employees who take long breaks, complain and sometimes confuse their assigned tasks with internet shopping.