COVID-19 has accelerated the need for tenant experience in commercial real estate. More than ever, landlords need an exceptional offering to bring tenants back to the workplace.
According to Deloitte’s 2021 Commercial Real Estate Outlook, the majority of landlords agree on this but do not consider tenant experience a core competency. Tenant experience is complex with many moving parts, and understanding what you need, plus choosing the ‘best-match’ provider amongst the sea of choices – isn’t straightforward.
To help landlords simplify the process of vetting, choosing, and launching your own solution, we’ve put together this ‘Ultimate Guide’. It leverages our 10+ years of experience in ‘TenX’, launching 200+ buildings for 50+ landlords across 5 countries – with the goal to help landlords cut through the noise, understand what to prioritize, and avoid common pitfalls.
✓ What tenant experience is and why it’s important post-COVID-19
✓ 8 key benefits of ‘TenX’ for owners and operators
✓ 10 key questions to ask when vetting a provider or solution
✓ 5 challenges to overcome if you choose to build your own
✓ 5 steps to successfully launching a tenant experience platform
✓ How Equiem is different from our competitors