Cynthia Villafane

Starbucks is facing monumental change in the way its customers want to order, and in how its employees want to be treated. As the java juggernaut invites its historically anti-union CEO Howard Schultz back to helm the company, it's unclear how he will tackle the challenges to Starbucks’ identity as a third place, brand and labor.
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New York City

Starbucks Confronts Major Challenges as Howard Schultz Returns

By Celia Young
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