• Rent collection is one of the most persistent challenges in multifamily operations, where manual processes are often inconsistent, costly, and stressful for onsite teams. Missed payments directly impact NOI, and traditional approaches such as manual follow-ups and staff-heavy outreach leave significant revenue at risk.
• The data shows a clear path forward. EliseAI clients have seen up to 300 basis point improvements in on-time rent payments, faster recovery timelines with one extra day per month to reach 90 percent collections, and over $3 million in AI-powered collections in just six months. This report examines the hidden costs of delinquency and highlights how automation not only strengthens financial performance but also reduces staff burnout and enhances the resident experience.
